DRAG
  • Sapumal Colany, Boralankada, Dehiowita
  • Sun to Friday: 8.00 am - 7.00 pm, Sri Lanka
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Privacy Policy

Privacy Policy

Effective Date: 2025-8-11

At Sri Lankan Tour Guide LK (“we”, “our”, “us”), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when you visit our website https://srilankantourguide.lk, book our services, or communicate with us.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, nationality, and payment details when booking a tour or making an inquiry.
  • Travel Preferences: Destination choices, accommodation preferences, and special requests.
  • Technical Information: IP address, browser type, device information, and website usage data (via cookies).

2. How We Use Your Information

We use your information to:

  • Process bookings and payments.
  • Provide customer support and respond to inquiries.
  • Customize tour packages according to your preferences.
  • Send booking confirmations, travel updates, and promotional offers (only if you opt-in).
  • Improve website performance and user experience.

3. Sharing of Information

We respect your privacy and will never sell your data. We may share your information only with:

  • Service Providers: Hotels, transport companies, and local guides to fulfill your booking.
  • Legal Requirements: If required by law, court order, or government authority.

4. Cookies & Tracking

Our website uses cookies to enhance your browsing experience, analyze traffic, and personalize content. You can choose to disable cookies in your browser settings, but some features of the website may not function properly.

5. Data Protection

We implement strict security measures to protect your personal data from unauthorized access, alteration, or disclosure. Payment transactions are processed through secure, encrypted systems.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of marketing communications at any time.
  • Request details about the data we hold about you.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”

9. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Sri Lankan Tour Guide LK
📍 Sapumal Colony, Boralankada, Dehiowita, Sri Lanka
📞 Phone: +94 71 424 1466